Are some of your employees:
- Afraid to interact with customers on the job?
- Struggling with communicating with their supervisors or co-workers?
- Missing opportunities for on-the-job growth because they’re not living up to your most basic expectations—like simply showing up for work on time and dressing appropriately for your business?
Workforce studies indicate the lack of soft skills is a major barrier to many people obtaining and retaining employment, even though they are well trained and have the occupational hard skills to do the job.
Critical soft skills include:
- Following instructions
- Communication skills
- Decision-making ability
- Conflict resolution and negotiation
- Personal effectiveness
- Creative problem solving
- Team building
- Professional attitude and appearance
- Work ethic
The bottom line to you—as an employer—is that a workforce lacking soft skills can set your business up for failure.
It doesn’t have to be this way.
Work S.E.N.S.E. can help your employees master their workplace attitude and aptitude, building essential soft skills that will help your business operate more smoothly, boost productivity, and ultimately build profits! What’s more, you’ll have happier, more successful employees who are able to meet their own personal goals on the job!
Work S.E.N.S.E. is a short-term, intensive work-readiness training workshop that uses focused content, hands-on exercises, and dynamic discussions led by certified professional instructors to get employees up to speed on critical soft skills like:
Does communicating with supervisors or co-workers make some of your employees uncomfortable?
Do they have a hard time effectively talking with co-workers in order to get tasks done?
We’ll help them discover what their communication style is, and in doing so, they’ll be able to successfully work with and for people whose styles may differ from theirs.
Customer service means more than just being friendly. Much more. In fact, it can be the difference between success or failure for your business.
We’ll teach your employees what truly defines excellent customer service, and how they can use proper techniques to satisfy customers with various communication styles and expectations — as well as customers who may be angry or confrontational.
Employer Expectations and Workplace Principles
All employers have both spoken and unspoken expectations of every employee that are common to most workplaces. These involve everything from the type of clothes employees wear to work to their showing up on time every day ready to work.
We’ll show your employees how to identify these important personal workplace principles and commit to them in a way that helps them, their co-workers, and your business.
What’s more, we can customize this training module to meet the exact needs of your specific workplace or industry.
Plus, Work S.E.N.S.E. can be configured to offer your employees Continuing Education Units (CEU), earning them professional recognition and credit for their efforts.
Work S.E.N.S.E. can help those:
- Entering the workforce for the first time
- Transitioning into a new career
- Returning to the workplace
- Needing a refresher on workplace basics to help them in their current job
Work S.E.N.S.E. was created following a year-long research project where we asked employers what they want from their workforce. They told us the job-related skills and traits they value the most. They also identified what skills and traits they found lacking in the workforce.
Contact us TODAY using the form below to find out more information on bringing Work S.E.N.S.E. to your business or organization.